Holiday Return/Exchange Policy:
All unwashed/unworn items are eligible for exchange through Jan. 20th, 2020. Please see below for details on how to go about this process.
Return Policy:
If you are unhappy with your purchase (we really do want you to be happy!) go ahead and mail it back to us! We accept refunds within 30 days of when you received it. Items returned must be in unwashed/unworn condition and have all original tags attached.
Please email the following information to [email protected]:
1) Your full name (or the full name of the person who purchased your order) and what item you purchased.
2) The best way to contact you.
3) Your shipping address.
4) Indicate whether you are requesting a refund or exchange. (see more info below on exchanges.)
5) Indicate if you would like store credit, otherwise we are only able to refund to the original method of payment.
You are responsible for the cost of return shipping to Wayward & Wild. When returning your item(s), we suggest you ship via USPS and get tracking information for your security.
Mail to:
Wayward & Wild
5163 SW 194th Place
Beaverton, OR 97078.
Please allow 7 business days after receiving your package to process your return or exchange. You will receive an email notification upon processing your request. Allow additional 7 days for the refund to reflect on your bank or credit card statement. We do not refund shipping charges.
If you have any questions or concerns, please do not hesitate to email us at [email protected]. We want you to be happy with your purchase.
Exchange Policy:
We will exchange for item of equal or lesser value only. Availability of the replacement item is not guaranteed. Unfortunately we are not able to hold any items. You must pay to send the item back to us, then we will ship your new desired item back to you for free!
Specify in your return the new desired item in desired size. If we do not have it in stock, you will receive a refund to the original method of payment, or store credit if requested. You are more than welcome to contact us at [email protected] if you have additional questions about this process.